1. Information We Collect
When you register on yoyemarket.com.et, place an order, or create a vendor storefront, we collect personal information necessary to deliver our services, including:
- Full Name and contact details (email address, phone number).
- Shipping and billing addresses within Ethiopia.
- Account identification credentials.
- Vendor store details and tax/business credentials where applicable.
2. How We Use Your Information
We use your information strictly for operational and regulatory compliance purposes:
- Processing marketplace orders, payments, and delivery fulfillment.
- Communicating updates regarding orders, refunds, and store metrics.
- Enforcing marketplace security, fraud prevention, and platform safety.
- Generating electronic tax receipts and compliance logs where required.
3. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information. Information is shared only with:
- Authorized logistics partners for order delivery.
- Payment service providers (e.g., Telebirr, local banking gateways) for processing transactions.
- Legal and tax authorities when required by applicable laws of the Federal Democratic Republic of Ethiopia.
4. Security of Your Data
We implement technical and organizational security measures, including HTTPS encryption, secure session handshakes, and access-controlled databases to safeguard your personal data against unauthorized access or disclosure.
5. Contact Us
If you have questions regarding this Privacy Policy or your account data, please reach out to us at:
Email: support@yoyemarket.com.et
Location: Addis Ababa, Ethiopia